Contact Us
Got a question about one of our casino reviews, spotted something that needs updating, or want to share feedback on your experience with a site we've covered? The team at Online Casinos is reachable and responsive — here's how to get in touch.
Reach the Editorial Team
For questions about our reviews, rankings, or the methodology behind them, email us at [email protected]. We review every message and aim to reply within two business days. If your query is time-sensitive — for example, a factual concern about a bonus offer or licence status — please say so in the subject line and we'll prioritise it.
What You Can Contact Us About
- Review accuracy: If you believe information about one of the casinos we've covered is outdated or incorrect, let us know. We take editorial accuracy seriously and will investigate promptly.
- Reader experience feedback: Have you used one of the casinos listed on this site? Your real-world experience — positive or otherwise — helps us keep assessments grounded and honest.
- Responsible gambling concerns: If you're worried about your own gambling or someone else's, please visit our responsible gambling page for tools, limit-setting guidance, and links to support organisations. Our editorial team is not equipped to provide counselling, but we can point you in the right direction.
- Terms and editorial policy: Questions about how this site works, how casinos are selected, or the commercial relationships behind our rankings can be directed to us by email or answered by reading our terms and conditions.
- General enquiries: Anything else — we're happy to hear it.
A Note on Our Editorial Independence
Online Casinos may earn commission when a reader visits a casino through a link on this site. That commercial arrangement does not determine which casinos appear at the top of our rankings — position is based on our editorial assessment of factors including licensing, game range, payment options, bonus terms and player protections. If you have concerns about how a particular casino was assessed, we welcome the scrutiny.
You can read more about who we are and how we work on our about us page.
Responsible Gambling — Know Where to Turn
Online casino games are a form of entertainment. They carry a built-in house edge, and outcomes are never guaranteed. If gambling stops being enjoyable, starts affecting your finances, or feels difficult to control, please reach out for support:
- National Problem Gambling Helpline: 1-800-522-4700 (available 24/7)
- Gamblers Anonymous: gamblersanonymous.org
- National Council on Problem Gambling: ncpgambling.org
Most licensed online casinos operating in the US offer self-exclusion programmes, deposit limits, session time limits, and reality checks. Use these tools before you need them. Our responsible gambling resource covers how to access them on the sites we review.
Response Times and Availability
Our team monitors the contact inbox during standard business hours, Monday through Friday. We aim to respond to all enquiries within 48 hours. Messages received over the weekend are typically picked up the following Monday. We do not operate a live chat or phone line — email is the most reliable way to reach us.